How to Hook Up Your Internet

Whether you've just moved into your new place and need to get your internet connection set up or you need help troubleshooting a wired connection, we’ve got tips on how to connect your computer to the internet. In this guide, we’ll explain how to connect your modem (and router if you have one), test and troubleshoot your internet connection, and set up and connect to your wireless network.

Ready? Let's get started.

Before you power up your modem, you’ll want to connect it to your computer and your phone jack or cable outlet.

To connect it to your computer, plug one end of an Ethernet cable into the Ethernet or LAN port on the back of your modem, then plug the other end into the Ethernet port on the back of your computer.

Your modem should come with an Ethernet cable, but any old Ethernet cable will do. (If you don’t have one on hand or the one that came with the modem is too short, check out this five-foot Ethernet cable on Amazon.)

If you have DSL internet, you'll plug your phone cable into the DSL port, like the image on the left. If you have cable, you'll plug the coax cable into the "Cable In" or "RF In" jack, like the image on the right.

Next, connect the modem to your phone jack or cable outlet.

Which one should you use? It depends on the type of internet service you have:

• DSL internet plugs into a phone jack with a phone cord.
• Cable internet plugs into a cable outlet with a coaxial cable.

But, whether you have cable or DSL, both need to plug into your wall for your internet service to work.

Think of it like pumping gas into your car. Without gas, your car goes nowhere, just like your computer can’t surf online without an internet connection.

So you “connect” your car to the gas pump with the nozzle—but without power, the gas pump won’t work. You need both a connection to the power grid and a connection to the pump to get gas in your car and drive off into the horizon.

Likewise, you need a connection to the power grid and a connection to your internet service to binge-watch The Irishman on Netflix or check your email.

Last but not least, connect the power cord to your modem and plug it into your power outlet.

Now watch those lights on your modem come to life as it boots up. Patience is key here—this can take anywhere from 30 seconds to a minute or two.

If you want to connect multiple devices to the internet through a wired or wireless connection, you’ll need a router. (Don’t have one on hand? We’ve picked our favorite wireless routers.)

You can set your router up right along with your modem. Instead of plugging the modem directly into your computer, you’ll plug it into the router with an Ethernet cable. After that, you’ll take a second Ethernet cable and connect the router to your computer. In essence, you’re linking your computer to the modem through the router.

Once your modem and router (if you have one) are booted up, it’s time to test your internet connection.

Open your web browser and head to www.google.com or another search engine. If the web page loads, congrats! You’ve got an internet connection.

Did your web page not load? Don’t panic, there are a few more steps you can take to troubleshoot the problem:

1. Try loading a different website or use a different device. If a different website loads, it could be that the first website you tried is down. If a different device connects to the internet just fine, the problem might be with the first device you tried to connect.
2. Restart your computer. Once your computer’s done rebooting, test your internet connection again.
3. Check your cable connections. Make sure the coax cable or phone cable, Ethernet cables, and power cord are all securely plugged in and attached to your modem and router or computer.
4. Power cycle your modem. Unplug your modem’s power cord, disconnect your router if you have one, and let the modem sit for a few minutes. Then plug the modem back in and let it boot up all over again. After it’s done booting up, you can plug the router back in and let it boot up too.
5. Register your modem’s MAC address. Your internet service provider (ISP) needs your modem’s MAC address to connect you to the internet. The MAC address should be listed on a label attached to your modem.
6. Make sure you’re connected to the right network. If your computer is trying to connect to an old network, you might not get that glorious internet connection you seek. Check out our mini-guides on how to connect to a network on Windows and on a Mac below.

P.S. Is your internet more of a turtle than a hare? You might be able to speed things up with a few easy fixes—check out our guide on how to speed up your internet to find out how.

Once you have a tried and true internet connection, it’s time to set up your modem and network.

Go to your modem’s administration panel by typing the modem’s IP address into your URL bar. Common modem admin IP addresses include 192.168.0.1 and 192.168.1.1. You can usually find each modem’s admin IP address on the back of the modem.

Your modem’s default username and password are likely set to “admin” or something similar.

If you got the heebie-jeebies thinking about how insecure that username and password are, you’re not alone. One of the easiest ways for hackers to access your modem and internet connection is by using the default username and password combos.

So be sure to set up a new password for your modem’s admin panel right away. And while you’re at it, set your security protocol to WPA2, WPA/WPA2, or WPA-AES—the three most secure options. After setting up your Wi-Fi network password, be sure to make a note of it somewhere so that you can easily remember it when connecting to other devices.

After you set a new username and password, it’s time to rename your network. Choose a new SSID (service set identifier), or network name, that you’ll easily identify.

Out of ideas? Check out these network naming best practices:

1. Don’t identify yourself in your SSID—avoid names, addresses, and companies to make it harder for hackers to target you.
2. Avoid special characters (like dashes, periods, ampersands, etc.) if you can. And avoid the pipe character (a vertical line: | ) at all costs! These can cause issues when you try to connect to your network.
3. SSIDs are case sensitive, so RoutersofRohan is different than routersofrohan.
4. Numbers are a-okay. You should use numbers to differentiate wireless networks that operate on different frequencies. For example: RoutersofRohan24 for the 2.4 GHz frequency and RoutersofRohan5 for the 5 GHz frequency.

Next, you’ll want to check for any firmware updates for your modem and router. You can do this in your modem’s or router's admin panel too.

Firmware keeps your equipment operating at its highest potential. So downloading the latest firmware updates could improve your internet speed, resolve performance issues, and maybe even add new features to your admin panel.

Suiting up to surf the net on a PC? If you run Windows 10, here’s a quick guide to get you connected to your wireless (or wired) network.

1. Click Start, then go to Settings > Network & Internet > Status > Network and Sharing Center.
2. Choose “Set up a new connection or network.”
3. Click “Set up a new network,” then click “Next.”
4. Click on the Network icon in the notification bar.
5. Windows will show you a list of available networks. Choose the network (SSID) you created in step 3, “Rename your network,” and click “Connect.”
6. Type in your password (or security key) to connect to the network.

Prefer to explore the World Wide Web on your Mac? No worries, connecting to your new wireless (or wired) network is easy as (apple) pie.

1. Click the Network icon in the menu bar at the top of your screen to see all the available networks. (If your Wi-Fi is off, click the Network icon and choose “Turn Wi-Fi On.”)
2. Choose the network (SSID) you created in step 3, “Rename your network,” from the list.
3. You’ll be asked to enter the password (security key). Type it in and click “Join” to connect to the network.

Setting up your internet may seem difficult, but all you need to do is hook up a few cables and secure your network. Well, you might need to troubleshoot a few things too. Technology, amirite?

Here’s a quick recap on how to connect your computer to the internet:

1. Connect your modem (Optional: Set up your router)
2. Test your internet connection and troubleshoot any issues
3. Set up your modem and network security
4. Connect to a wireless network on your computer or other device

If you've followed each of these steps and you're still experiencing trouble, you can learn more about how to fix your Wi-Fi network when it's not working. Hopefully, our guide helped you out, but if you have any questions about setting up your internet, ask us in the comments below.

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